The details about paying a deposit.
In order to schedule an appointment, we require a non-refundable $150 tuning deposit for new tuning appointments or a non-refundable $250 deposit for retunes (to cover the first hour) before we guarantee an appointment. If you require parts for your tuning appointment the cost of parts must be charged in full to guarantee they will be in stock. We must receive the deposit at the time the appointment is scheduled. Appointments are guaranteed on a first come, first served basis. For instance, if you call to schedule an appointment, but do not pay the deposit at that time and another customer calls later that day and pays a deposit, we will not be able to hold that appointment for you. The deposit will be used towards your total bill on the day of your tuning appointment assuming one of the following happens:
- You show up for your scheduled tuning appointment
- You contact us one week (7 days) before your appointment in order to reschedule
Loss Of Deposit
You will lose your deposit if you do not give us one week (7 days) notice or if you simply do not show up for your appointment. Giving us 7 days notice means notifying us by the end of our business day, one week prior to the scheduled appointment. If you send us an email or call and leave us a message after we have already closed you will lose your deposit.
Deposits are not transferable
Please note that the deposit is non-refundable. If you decide that you do not want to have your car tuned by us, sell your car before your appointment, etc., your deposit will not be refunded. If we are notified at least one week in advance of this, we will put a credit on file for you that can be used towards a rescheduled tuning appointment or towards the purchase of products. Credits are valid for up to 3 months and is then forfeited.
Deposit Credits & Basemaps
If a tuning appointment is canceled but a basemap has been sent, the total deposit will be lost and can not be transferred into a credit on file.
Paying for your deposit
We will accept money order, personal check, cashier’s check, credit card, or PayPal for your deposit.